Effective Date: TO BE CONFIRMED Last Updated: 2026-08-07
These Terms of Service ("Terms") govern access to and use of the RNDBI Work platform and related services (the "Service") provided by RNDBI LLC, a Washington limited liability company with a registered address at TO BE CONFIRMED ("RNDBI," "we," "us," or "our"). By creating an account, accessing, or using the Service, you ("Customer," "you," or "your") agree to be bound by these Terms. If you are entering into these Terms on behalf of a firm, company, or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.
If you do not agree to these Terms, do not access or use the Service.
1.1 Beta Status. The Service is currently offered as a labeled beta program ("Beta Program") to a limited, invitation-based group of law firms and legal professionals. The Service is under active development. Features, workflows, availability, and performance characteristics may change, be added, be removed, or be temporarily unavailable without notice.
1.2 No Warranty of Fitness During Beta. You acknowledge and agree that Beta Program software is provided for evaluation and early-adoption purposes and is not warranted to be complete, error-free, or fit for any particular purpose, including reliance as a system of record without independent backup or verification of critical data by you. You are responsible for maintaining your own copies of critical records during the Beta Program to the extent permitted by the data export limitations described in Section 8.
1.3 Care, Not Guarantee. We handle Customer Data (defined below) with reasonable care appropriate to a beta-stage service operated by a small team. This is not a guarantee of any particular level of availability, redundancy, or data protection beyond what is described in our Privacy Policy and this Section 1.
1.4 Program Changes and Wind-Down. We may modify, suspend, or end the Beta Program, or transition it to a generally-available paid offering, at any time. If we end the Beta Program or discontinue the Service, we will provide at least 30 days' notice where reasonably practicable and will support Customer in retrieving Customer Data consistent with Section 8 and Section 11 (Termination) before final deletion.
2.1 Eligibility. The Service is intended for use by law firms, legal professionals, and their authorized staff acting in a business capacity. The Service is not directed to consumers and must not be used to collect or manage personal data of consumers outside the context of Customer's own legitimate business and client-representation activities.
2.2 Account Registration. You must provide accurate registration information and keep it current. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials.
2.3 Authorized Users. You are responsible for the actions of every individual you authorize to access the Service under your account ("Authorized Users"), and for ensuring Authorized Users comply with these Terms.
You agree not to, and not to permit any Authorized User or third party to:
We may suspend access for any account reasonably believed to violate this Section 3, with notice where reasonably practicable under the circumstances.
4.1 Beta Program Fees. Access during the Beta Program is provided free of charge. We will provide advance notice before introducing or changing fees for any account, and no fee will be charged without your affirmative agreement to updated pricing terms.
4.2 Future Pricing. Following the Beta Program, the Service may transition to a paid subscription model. Pricing, billing frequency, and payment terms for any paid tier will be presented to you for review and acceptance before you are charged.
4.3 Taxes. Fees, if any, are exclusive of applicable taxes, which are your responsibility except for taxes based on our net income.
5.1 Ownership. As between RNDBI and Customer, Customer owns all data, content, and materials that Customer or its Authorized Users submit to, upload to, or generate within the Service ("Customer Data"), including client and matter information, time entries, billing records, trust accounting records, tasks, notes, and documents. RNDBI acquires no ownership interest in Customer Data.
5.2 License to Operate the Service. Customer grants RNDBI a limited, non-exclusive license to access, host, process, and transmit Customer Data solely as necessary to provide, maintain, secure, and support the Service, and as otherwise described in the Privacy Policy.
5.3 Customer Responsibility. Customer is solely responsible for the accuracy, legality, and appropriateness of Customer Data, including obtaining any consents required to store client or matter information in the Service.
6.1 Bookkeeping Tool, Not Compliance Certification. The Service includes features that support trust accounting recordkeeping, including ledger tracking and controls intended to help prevent certain classes of recordkeeping errors (for example, restrictions on editing posted trust transactions once recorded). These features are bookkeeping and workflow aids only. RNDBI does not provide legal, compliance, or bar-regulatory advice, and does not represent or warrant that use of the Service satisfies any state bar's trust accounting, IOLTA, or recordkeeping rules.
6.2 Attorney Responsibility. Customer, and the licensed attorneys using the Service, remain solely responsible for compliance with all applicable trust accounting rules, three-way reconciliation requirements, and other professional responsibility obligations in their governing jurisdiction(s). Customer should independently verify, with its own counsel or bar authority, that its use of the Service is consistent with those obligations.
6.3 No Reliance. Nothing in the Service, its documentation, or any communication from RNDBI constitutes legal advice or creates an attorney-client relationship between RNDBI and Customer.
7.1 RNDBI IP. RNDBI and its licensors retain all right, title, and interest in and to the Service, including all software, design, workflows, and documentation, excluding Customer Data. No rights are granted to Customer other than the limited right to use the Service under these Terms.
7.2 Feedback. If Customer provides suggestions, ideas, or feedback about the Service, RNDBI may use that feedback without obligation or compensation to Customer.
8.1 Current State - Please Read Carefully. As of the Effective Date of these Terms, the Service does not yet provide a self-service data export feature. We are actively building an export capability. Until it ships, retrieval of Customer Data in bulk requires a manual request to RNDBI as described in Section 8.2.
8.2 Manual Data Requests During the Beta Program. During the Beta Program, Customer may request a copy of its Customer Data at any time by contacting legal@rndbi.com. RNDBI will provide a reasonable export (for example, a structured data file) on a best-efforts basis within 15 business days of a verified request. This manual process is an interim accommodation, not a guaranteed real-time or self-service capability.
8.3 Data Return on Termination. Upon termination of an account (by either party), RNDBI will make Customer Data available for retrieval, using the process described in Section 8.2 or any self-service export capability then available, for a period of 30 days following termination, after which Customer Data may be deleted in accordance with Section 11.4. RNDBI's ability to fulfill export or data-return requests is subject to the technical limitations described in this Section 8; we commit to good-faith, reasonably prompt manual assistance until self-service export is available.
8.4 Future Self-Service Export. Once a self-service export capability is released, this Section 8 will be updated to reflect it, and Customer will be notified.
9.1 Mutual Confidentiality. Each party may have access to confidential or proprietary information of the other party. Each party agrees to (a) use the other party's confidential information only as necessary to perform its obligations under these Terms, and (b) protect it with the same degree of care it uses for its own confidential information, and no less than reasonable care.
9.2 Customer Data Is Confidential. Customer Data is treated as Customer's confidential information and is additionally governed by our Privacy Policy.
9.3 Exceptions. Confidentiality obligations do not apply to information that is publicly available through no fault of the receiving party, was already known to the receiving party without confidentiality restriction, or is independently developed without use of the disclosing party's confidential information.
We use commercially reasonable measures appropriate to our current stage of operation to protect Customer Data, as described in our Privacy Policy. Because the Service is in an active beta stage operated by a small team, Customer should not treat the Service as a sole system of record for information Customer cannot afford to lose, and should maintain independent backups of critical records where practicable, consistent with Customer's own professional responsibility obligations.
11.1 Term. These Terms remain in effect for as long as you maintain an account or use the Service.
11.2 Termination for Convenience. Either party may terminate at any time. Customer may terminate by ceasing use of the Service and notifying RNDBI at the contact address below. RNDBI may terminate or suspend a Beta Program account with notice as described in Section 1.4.
11.3 Termination for Cause. Either party may terminate immediately upon written notice if the other party materially breaches these Terms and fails to cure the breach within 15 days of notice, or immediately if the breach is not curable.
11.4 Effect of Termination - Data Wind-Down. Following termination: - (a) Customer's right to access the Service ends; - (b) RNDBI will honor a Customer Data retrieval request made per Section 8 within the 30-day window described there; - (c) after that window, RNDBI will delete or de-identify Customer Data within a commercially reasonable period, except where retention is required by law or for legitimate backup/archival purposes consistent with our Privacy Policy; and - (d) Sections 5, 6, 7, 9, 12, 13, and 14 survive termination.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. RNDBI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PARTICULAR UPTIME OR SERVICE LEVEL WILL BE MET. NO SERVICE LEVEL AGREEMENT IS OFFERED WITH THE SERVICE AT THIS TIME.
13.1 Exclusion of Certain Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RNDBI'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY CUSTOMER TO RNDBI IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
13.3 Basis of the Bargain. The limitations in this Section 13 apply regardless of the legal theory of liability and are a fundamental basis of the agreement between the parties, reflecting the current beta, no-SLA, single-operator stage of the Service.
14.1 By Customer. Customer will indemnify, defend, and hold harmless RNDBI from any third-party claim arising out of (a) Customer Data, (b) Customer's or an Authorized User's violation of these Terms or applicable law, or (c) Customer's use of the Service in violation of professional responsibility obligations owed to Customer's own clients.
14.2 By RNDBI. RNDBI will indemnify, defend, and hold harmless Customer from any third-party claim that the Service, as provided by RNDBI and used in accordance with these Terms, infringes that third party's intellectual property rights, subject to the limitations in Section 13.
14.3 Process. The indemnified party must provide prompt written notice of the claim, allow the indemnifying party to control the defense, and provide reasonable cooperation.
We may modify these Terms from time to time, particularly as the Service moves from Beta Program status toward general availability. We will provide notice of material changes (for example, by email or in-app notice) at least 15 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to modified Terms, you may terminate your account as described in Section 11.
These Terms are governed by the laws of the State of TO BE CONFIRMED, without regard to conflict-of-laws principles. Exclusive venue in the state and federal courts located in the governing law state, with each party consenting to personal jurisdiction there.
17.1 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between Customer and RNDBI regarding the Service and supersede all prior agreements on the subject.
17.2 Assignment. Customer may not assign these Terms without RNDBI's written consent. RNDBI may assign these Terms in connection with a merger, acquisition, or sale of assets.
17.3 Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
17.4 No Waiver. Failure to enforce any provision is not a waiver of that provision.
17.5 Contact. Questions about these Terms may be directed to legal@rndbi.com.
This document was prepared as an interim, non-lawyer draft to support an early beta launch and is pending review by qualified counsel. It should not be relied upon as a final legal instrument until that review is complete and Darrington has approved publication.